About Us

We understand that unforeseen circumstances may arise, necessitating a cancellation. If you find yourself unable to keep your appointment, we kindly request that you notify us as soon as possible. Our time is reserved exclusively for you, and short-notice cancellations present challenges in filling the appointment slot. We appreciate your consideration and understanding in these situations.

Failure to attend a scheduled appointment without notice is not only disrespectful to our dedicated staff but also undermines the mutual respect foundational to our client relationships. We reserve these times especially for you and ask for the courtesy of a notification if you're unable to attend. Respect and communication are key to a successful relationship, just as you would expect punctuality and readiness from us.

Your satisfaction is our utmost priority. If for any reason you are dissatisfied with our service, please inform us immediately. We are committed to rectifying any issues to ensure your experience with us is positive. Our team is diverse in skills and personality, and we are happy to accommodate requests for different technicians to better suit your preferences in future appointments.

Please be aware that individual reactions to waxing can vary due to differences in skin sensitivity and thickness. While we strive for the highest standards, side effects such as skin sensitivity, redness, or tenderness can occur. We exercise the utmost care in our services but cannot assume liability for these natural responses.

Safety and cleanliness are paramount in our salon. Despite our careful techniques, minor incidents such as nicks or slight bleeding may occur during the preparation of nail beds. These are rare and treated with the highest standards of hygiene to prevent any complications. Our commitment to excellence includes taking all precautions, but we cannot assume liability for these minor incidents.

We reserve the right to refuse service to anyone whose behavior falls short of our professional standards. This includes repeated no-shows or consistent dissatisfaction despite our best efforts to accommodate preferences and rectify any issues. Kindness and respect are reciprocal; we expect the same courtesy we extend to our clients.

Our salon prioritizes hygiene and safety above all. Pedicure chairs are equipped with single-use plastic liners, replaced after each client. Tubs are disinfected with bleach, and jets are cleaned with both bleach and hydrotherapy solutions. Tools are sterilized using Accel CS20, effectively eliminating germs and bacteria, and we use single-use files and buffers. Our comprehensive hygiene practices are designed to ensure your comfort and safety.

We are dedicated to providing you with exceptional service and a pleasant experience. Thank you for choosing us for your beauty needs.

At Starlite, our guiding principle is to treat others with the same respect and kindness we wish to receive. Since establishing our presence in 2008, we have wholeheartedly committed ourselves to the art and craft of nail care. Our passion lies in bringing out each individual's unique style and personality through their choice of nail polish and designs, making every visit an enjoyable and fulfilling experience.

With over 15 years at this location, our dedication to this craft ensures that Starlite will continue to serve your nail care needs for many more years, possibly even until our eventual retirement. What we cherish most are the long-lasting friendships and relationships we've built over the years, underpinned by a transparent and honest approach to our services.

We strive to exceed your expectations at every turn. However, should we ever fall short, we encourage you to inform us. It is never our intention to disappoint. We acknowledge that preferences and standards vary widely, and while we endeavor to meet yours, we understand if our offerings might not always align with your expectations. In such cases, we sincerely apologize and respect your decision to explore other options.

Ultimately, Starlite's mission is to ensure you leave our salon feeling and looking your best, from your fingers to your toes. Your support means the world to us, and I, Tyler, am profoundly grateful for every client who chooses Starlite. Thank you for allowing us the opportunity to serve you.